Hearing Loss in the Workplace: Strategies for Success

Managing hearing loss in the workplace can be challenging. Hearing loss stigma may make you worried about disclosing your disability, and even if you do, others may not know the communications best practices required to help you hear your best. You may struggle in some work situations, but thrive in others, confusing your co-workers and clients. You company may not be aware of the many new technologies that can make communication easier for people with hearing loss. The good news is that there are many strategies for success, but much education is needed.

So, when Goldman Sachs’ Disability Interest Forum invited me to speak on a panel highlighting hearing health in the workplace at one of their four Disability Awareness Month events, I jumped at the chance! I was thrilled that a leading global firm like Goldman Sachs chose to prioritize hearing health in the workplace in such a public and impactful way.

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How A Gratitude Journal Helps Me Manage My Hearing Loss

Hearing loss can be frustrating and annoying, but what if expressing gratitude for the positive aspects of life could help offset some of those negative feelings? In my latest post for Hearing Tracker, I share my experiences using a gratitude journal to help manage my hearing loss. See an excerpt from the piece below. To read the full article click here

Living with hearing loss can be incredibly frustrating. You might miss the joke at a social gathering and stand staring while everyone else laughs or you may try to enjoy a dinner out at a restaurant, but the background noise blocks out the voices you want to hear. Sometimes your friends and family are supportive, but other times they wave off your requests for a repeat with the dreaded “never mind.” Your hearing aids are wonderful in certain situations, but not in all. There can be a lot to complain about.

But what if expressing gratitude for the positive aspects of our life could help deflect some of the frustrations we live with every day because of our hearing issues? Many research studies suggest that gratitude can help enrich your life through increased patience, better sleep, improved health, higher self-esteem and more resilience. And the benefits are long-lasting. It seemed worth a try.

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Why Do People Assume Everyone With Hearing Loss Can Sign?

We would love for you to make videos to reach a hearing loss audience, the media rep suggested. “Sure, that sounds good,” I replied, “assuming the videos would be captioned, of course.” “But wouldn’t you just sign in them?” she asked with some confusion.

I stopped dead in my tracks in surprise. “Most people with hearing loss, myself included, don’t know sign language,” I explained, “particularly if we acquired our hearing issues later in life.” “I didn’t know that,” she said.

This was an intelligent, educated person working in media for a patient advocacy company. If she doesn’t know this basic fact about people with hearing loss, imagine the ignorance of the general public.

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A Patient Wish List For the First Audiologist Appointment

An audiologist is the first stop for most people on their hearing loss journey. The tone and content of that initial appointment are critical elements in setting us down the path for success in managing our hearing loss. In my recent post for Phonak Audiology Blog, I share my wish list for that first audiologist appointment. Please share your ideas in the comments. An excerpt is below. To read the full article click here. 

First Audiologist Appointment Can Be Scary

That first audiologist appointment can be an emotional experience for people at the start of their hearing loss journey. Finally admitting that you have a hearing loss and that you need to do something about it can be depressing, shrouded in stigma and downright scary. Combine this with needing to speak on the phone to make the appointment — a dreaded task for many people with hearing loss — and it is no wonder the average person with hearing loss waits 7-10 years to treat it!

Our trepidation continues as we arrive for the first appointment, but there is also hope. We wonder: Will the audiologist focus on the communication challenges that are most important to me? Will I leave with tools and skills that enhance my ability to live my life fully? Will I find a partner in my hearing care? Employ the tips in this article, and your patients will be answering yes to each of these questions.

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Hearing Loss Or Not — Everyone Loves Captions!

People with hearing loss LOVE captions! They help us combat hearing loss exhaustion by reducing listening effort, help us fill in words that we miss during a speech or when watching a movie, and give us confidence that we can participate more fully in a number of different listening situations. It turns out we are not alone.

A recent visit to Verizon Media’s Accessibility lab taught me that everyone loves captions, even people without hearing loss! I had always suspected as much as I watched my husband with typical hearing using the captions at Broadway shows and other events over the years, but now there is proof.

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