Did you ever wonder how custom hearing aids are manufactured? I didn’t spend a lot of time thinking about it until a recent trip to Phonak’s US headquarters. It was a wonderful visit. I was able to discuss the patient’s perspective with the company’s leadership and audiologists and learn about the work they are doing to improve hearing aid technology.
One of the highlights was touring the company’s 93,000 square foot hearing aid manufacturing facility in Aurora, Illinois. Opened in 2013, the facility employs more than 500 people in varying shifts that allow it to operate 24/7. Here, the company’s custom hearing aids are constructed. The process is a combination of art and science, just like living with hearing loss.