This is the second article in a series I am writing for Ida Institute on person-centered care. The first article was about what person-centered care means to me — the hearing loss patient. This second article discusses the first tenet of person-centered care: Partner With Your Patient. I look forward to sharing the remaining articles with you.
Below find an excerpt from the second article. To read the full article, click here.
My name was called and my heart jumped. I was here to get my hearing tested. It wasn’t the first time, but I knew my hearing problems had gotten worse. This time it was likely the audiologist would recommend hearing aids. I didn’t want them, but I knew it was time.
I didn’t know much about hearing loss or the types of hearing aids that were available. I had never heard of assistive listening devices or communication best practices for people with hearing loss. I expected lots of questions about where and when I had trouble hearing, but the conversation centered on the hearing aids. Did I want them to be visible? To have different programs? What was my budget?
I walked in scared, impressionable and looking for help. I walked out much the same way, but with a pair of hearing aids on order. A successful visit for my audiologist, but not for me. Once my hearing aids arrived, I had little motivation to wear them and a limited understanding of other things I could be doing to improve my chances for better communication. This could have been avoided if my audiologist had practiced person-centered care, especially the first tenet — Partner With Your Patient.
Click here to read the full article on Ida Institute.