I am proud to continue my advocacy for free ASR captions for people with hearing loss on Zoom. On December 17, 2020, The Washington Post published my oped People with hearing loss shouldn’t have to pay Zoom for captions. Please comment and share to build awareness. When sharing on social media, use the hashtag #CaptionsNow Zoom to let Zoom know we are tired of waiting for free ASR captions on all plans!
An excerpt from the piece is below.
Captions are Our Ramps
Should wheelchair users pay to use ramps? Of course not, because ramps provide them equal access to buildings and public spaces. They allow wheelchair users to navigate the world successfully and independently. Ramps also create easier access for parents pushing strollers and travelers rolling heavy luggage. Universal design benefits everyone.
So why is Zoom, the most popular video-conferencing company, asking people with hearing loss to pay for the equal access that they need? For those of us with hearing loss, captions are our ramps. But Zoom keeps them out of reach, hidden behind a pay wall. We should not be forced to pay for the feature we require for equal access. Like ramps, captioning is also good universal design, benefiting not only people with hearing issues, but all users. Continue reading on The Washington Post.
There is Some Good News
Zoom seems to be quietly rolling out its excellent ASR captions to its lower cost Pro plan, as well as expanding its Live Transcript beta test to additional users with hearing loss. Contact email@example.com for more information. Good luck!
To help with our advocacy, please sign and share the petition: Provide Free Captions for People with Hearing Loss on Video Conferencing Platforms.