Empathy Is the Secret Ingredient in Person-Centered Care

“What is the one thing you want my students to take away from this presentation?” the teacher asked the panel over Zoom. The three of us, all people with hearing loss, were addressing a graduate school class on aural rehabilitation. To me, the answer was clear: empathy. In this post for Ida Institute, I discuss what Continue reading

Person-centered Care Requires a Link to the Hearing Loss Community

“Nothing about us without us,” is an important rallying cry in the disability community. It means that no policy, product or service should be developed without the full and direct participation of members of the group that will be impacted. My latest article for Ida Institute discusses why audiologists should become more involved in the Continue reading

It’s Time to Join the Hearing Loss Community

At the start of my hearing loss journey, I didn’t know anyone that could show me the ropes. When I struggled to hear in a loud restaurant or was tired after a long day of speechreading, I was discouraged. I hadn’t realized that this was normal…typical…to be expected. All in a day’s work for people Continue reading

How Providers Can Help Us Manage Tinnitus

Tinnitus is a common condition for people with hearing loss that can be just as or even more bothersome at times. We need our providers’ help in sifting through the fads and scams that abound on the Internet so we can find the tools that really help. In my recent article for Ida Institute, I discuss Continue reading

How the Pandemic Made Hearing Care More Person-Centered

Disruption often breeds innovation, and Covid-19 was no different. My latest article for Ida Institute discusses how the pandemic accelerated trends in hearing healthcare that were years in the making. This includes tele-health, the rise of alternative hearing technologies, and most importantly, person-centered care. To read the full article click here.