What Patients Want from Audiologists During COVID-19

COVID-19 has disrupted operations for both audiologists and people with hearing loss. Many clinics are closed, or open only for curbside service. But hearing health care doesn’t stop, even during a pandemic. In my latest article for Phonak Audiology Blog, I discuss what patients want from audiologists during COVID-19. An excerpt is below. To read the full article click here. 

A Hearing Loss Patient Wishlist During COVID-19

The world has changed, driven by the required social distancing caused by COVID-19. All of our lives have been disrupted but hearing health must remain a priority. While many audiologist offices and clinics are closed, there are still ways you can continue to support your patients from a distance. Whether it is supplying spare batteries, offering remote advice, or providing communication tips, your patients continue to rely on your expertise, advice and care.

How can audiologists best support people with hearing loss during this time of physical distancing? Here are my suggestions.

Man holding a sign that reads My COVID-19 Audiologist Wish List

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Maintaining Your Hearing Health Amid COVID-19

The world has changed a lot in the past few weeks. Physical distancing due to COVID-19 has closed restaurants, theaters, and many other “non-essential” businesses, prioritizing health care and access to food and medicines above all else. This has caused many of us to self-isolate, keeping our distance for our safety and that of others, to help flatten the curve of infections. For people with hearing loss, maintaining our hearing health and having access to working hearing aids and other communication devices are critical as we adapt to various ongoing—and often stressful—changes.

Despite this challenging time, stay on top of your hearing health with these tips.

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Reasons to Include Family in Audiology Appointments

Audiologists provide much guidance and support to their patients, but few appointments regularly include family members. This is a missed opportunity. In my latest article for Ida Institute, I describe the ways that including family in audiology appointments can benefit the patient, their families, as well as the audiologists themselves. With Telehealth likely a growing aspect of care in our new COVID-19 world, including the family may be easier to achieve than in the past. An excerpt from the piece appears below. You can read the full article on Ida Institute

Including the Family in Audiology Appointments

Most people with hearing loss start their journey alone. While family members are likely the first people to notice when someone has trouble hearing, they often don’t know how to help. This was the case with my father’s hearing loss. My family knew he had trouble hearing our conversations at dinner and that he was overwhelmed by background noise at parties, but he was so stigmatized by his hearing loss that he never asked for assistance and we never figured out how we could help. As the years passed, my father became increasingly isolated from everyone. I wish we had done more to support him. If only we had known what steps to take, we could have saved much unhappiness and frustration for the whole family.

Living With Hearing Loss | A Hearing Loss Blog

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Does Hearing Loss Cause Us to Misread Emotions?

“Are you actually angry or are you kidding?” I asked my husband recently. His posture and facial expression read angry, but it was not the type of situation that called for this emotion. I was confused. It turned out he was joking, but I was missing the subtle cues in his voice. This has been known to happen with my children as well, and close friends, and when I thought about it, probably with other people too — maybe even perfect strangers. Was this somehow related to my hearing loss?

Living With Hearing Loss | A Hearing Loss Blog

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Finding the Person in Patient-Centered Care

The best audiologists will provide a road map and set of tools that patients can use to manage their hearing loss successfully. These will not be the same for every person, but must be tailored to each patient’s priorities and communication challenges. I share my hearing loss story and tips in this article published in the November/December Issue of Audiology Today. Reprinted with their permission. 

Living With Hearing Loss | A Hearing Loss Blog

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