What Patients Want from Audiologists During COVID-19

COVID-19 has disrupted operations for both audiologists and people with hearing loss. Many clinics are closed, or open only for curbside service. But hearing health care doesn’t stop, even during a pandemic. In my latest article for Phonak Audiology Blog, I discuss what patients want from audiologists during COVID-19. An excerpt is below. To read the full Continue reading

Hearing Loss Advocacy: Captions Are Our Ramps

Last week’s post was an open letter to video conferencing companies like Zoom and Google, asking them to provide free auto captioning for people with hearing loss during this time of physical distancing. In most cases, auto captioning is available on these platforms, but it is hidden behind a paywall for premium paid accounts. There Continue reading

Hearing Loss Access: Zoom & Google, Make Free Captions Available Now

People with hearing loss have trouble communicating in many situations leading to isolation and loneliness during normal times. Today, amid COVID-19, things are even tougher. In-person conversation has moved online, leaving many people with hearing loss few options for connecting with family and friends, especially seniors who are most at risk for developing virus complications. Continue reading

My Hearing Loss Frown: I’m Not Angry, I’m Just Concentrating

Do people sometimes think you are angry when you are not? Or that your facial expression during conversation implies a negative affect? This happens to me at times, especially in difficult listening situations like meetings with many people or at gatherings with a lot of background noise. I call it my hearing loss frown. I Continue reading

Finding the Person in Patient-Centered Care

The best audiologists will provide a road map and set of tools that patients can use to manage their hearing loss successfully. These will not be the same for every person, but must be tailored to each patient’s priorities and communication challenges. I share my hearing loss story and tips in this article published in Continue reading

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