Winston Churchill said, “Never waste a good crisis,” and people with hearing loss have taken his advice with Covid-19. Times have been very hard for many of us with hearing loss during the pandemic — increased levels of isolation, difficulties communicating because of masks and the lack of captioning on many video conferencing platforms — Continue reading
Telehealth
Person-centered Care Critical During COVID-19
COVID-19 has disrupted hearing health care, potentially for the better. Both audiologists and patients have needed to adapt. In my latest article for Ida Institute, I provide my suggestions for how providers can best partner with their patients during this difficult time. Practicing person-centered care will not only help providers forge strong relationships with patients Continue reading
Hearing Access: Zoom is Beta Testing Integrated Auto Captions
Another day, another Zoom meeting. Or make that two or three Zoom meetings. Much of the world continues to operate remotely, meaning virtual communication remains critical — and without captions, these events are very challenging for people with hearing loss. Several options now exist for free auto-captioned remote conversation including Google Meet and Skype, but Continue reading
What Patients Want from Audiologists During COVID-19
COVID-19 has disrupted operations for both audiologists and people with hearing loss. Many clinics are closed, or open only for curbside service. But hearing health care doesn’t stop, even during a pandemic. In my latest article for Phonak Audiology Blog, I discuss what patients want from audiologists during COVID-19. An excerpt is below. To read the full Continue reading
Hearing Loss Advocacy: Captions Are Our Ramps
Last week’s post was an open letter to video conferencing companies like Zoom and Google, asking them to provide free auto captioning for people with hearing loss during this time of physical distancing. In most cases, auto captioning is available on these platforms, but it is hidden behind a paywall for premium paid accounts. There Continue reading
